imtoken will never ask for your seed phrase, private key or verification code. Always review the address, network and request details before transferring, signing or approving.

Security Center

Phishing & Scams

The goal of Phishing & Scams is to build repeatable security habits rather than create fear. Seed phrases and private keys remain under the user’s control, and legitimate support should never ask for them. Every signature, approval, transfer and unfamiliar link should be evaluated by source, scope and likely on-chain effect.

Understanding fake sites

Fake sites deserves its own verification step when working with Phishing & Scams. Do not rely only on a familiar label or a default selection in the interface. Consider the active network, the destination or contract, the current on-chain state and the result you actually expect. For transfers, signatures or approvals, review the address, network, amount, gas information, contract or permission scope before confirmation. Afterward, use the transaction record or an appropriate block explorer to verify what happened. On-chain transactions generally cannot be reversed unilaterally by a wallet, so prevention matters more than recovery.

In a real Phishing & Scams workflow, fake sites should not be treated as an isolated field. Read it together with the active network, the source of the asset, the destination, the party initiating the request and the expected on-chain result. If any part differs from what you intended, stop before confirming and verify the source and parameters instead of trying repeated approvals.

Keep verifiable on-chain references such as transaction hashes, contract addresses and network names when they are relevant. A web page that asks for a seed phrase, private key or verification code should be treated as a serious warning sign. Legitimate support should not request those secrets, and a wallet cannot reset or recover a private key on behalf of the user.

How impersonated support affects the workflow

Impersonated support deserves its own verification step when working with Phishing & Scams. Do not rely only on a familiar label or a default selection in the interface. Consider the active network, the destination or contract, the current on-chain state and the result you actually expect. For transfers, signatures or approvals, review the address, network, amount, gas information, contract or permission scope before confirmation. Afterward, use the transaction record or an appropriate block explorer to verify what happened. On-chain transactions generally cannot be reversed unilaterally by a wallet, so prevention matters more than recovery.

In a real Phishing & Scams workflow, impersonated support should not be treated as an isolated field. Read it together with the active network, the source of the asset, the destination, the party initiating the request and the expected on-chain result. If any part differs from what you intended, stop before confirming and verify the source and parameters instead of trying repeated approvals.

Keep verifiable on-chain references such as transaction hashes, contract addresses and network names when they are relevant. A web page that asks for a seed phrase, private key or verification code should be treated as a serious warning sign. Legitimate support should not request those secrets, and a wallet cannot reset or recover a private key on behalf of the user.

  • Confirm that the action matches your goal for impersonated support
  • Verify the address, network and amount before a transfer
  • Review the target and permission scope before signing or approving
  • Check transaction history and on-chain status after completion

Working with fake airdrops

Fake airdrops deserves its own verification step when working with Phishing & Scams. Do not rely only on a familiar label or a default selection in the interface. Consider the active network, the destination or contract, the current on-chain state and the result you actually expect. For transfers, signatures or approvals, review the address, network, amount, gas information, contract or permission scope before confirmation. Afterward, use the transaction record or an appropriate block explorer to verify what happened. On-chain transactions generally cannot be reversed unilaterally by a wallet, so prevention matters more than recovery.

In a real Phishing & Scams workflow, fake airdrops should not be treated as an isolated field. Read it together with the active network, the source of the asset, the destination, the party initiating the request and the expected on-chain result. If any part differs from what you intended, stop before confirming and verify the source and parameters instead of trying repeated approvals.

Keep verifiable on-chain references such as transaction hashes, contract addresses and network names when they are relevant. A web page that asks for a seed phrase, private key or verification code should be treated as a serious warning sign. Legitimate support should not request those secrets, and a wallet cannot reset or recover a private key on behalf of the user.

Clipboard risks and risk checks

Clipboard risks deserves its own verification step when working with Phishing & Scams. Do not rely only on a familiar label or a default selection in the interface. Consider the active network, the destination or contract, the current on-chain state and the result you actually expect. For transfers, signatures or approvals, review the address, network, amount, gas information, contract or permission scope before confirmation. Afterward, use the transaction record or an appropriate block explorer to verify what happened. On-chain transactions generally cannot be reversed unilaterally by a wallet, so prevention matters more than recovery.

In a real Phishing & Scams workflow, clipboard risks should not be treated as an isolated field. Read it together with the active network, the source of the asset, the destination, the party initiating the request and the expected on-chain result. If any part differs from what you intended, stop before confirming and verify the source and parameters instead of trying repeated approvals.

Keep verifiable on-chain references such as transaction hashes, contract addresses and network names when they are relevant. A web page that asks for a seed phrase, private key or verification code should be treated as a serious warning sign. Legitimate support should not request those secrets, and a wallet cannot reset or recover a private key on behalf of the user.

  • Confirm that the action matches your goal for clipboard risks
  • Verify the address, network and amount before a transfer
  • Review the target and permission scope before signing or approving
  • Check transaction history and on-chain status after completion